Growing up in the hospitality industry, I’ve seen my fair share of visitors to our gorgeous country, and locals, who could do with a good blast from a high-powered hose, so it’s been on my mind to share a few ideas about how we could rank higher on The Lekker Rating System.
Good manners. They go such a long way. I’ve always found that being as sweet as melktert at the bank or at Telkom gets me so much further! The same applies to everyone in the hospitality industry. Be kind to them. They’re working over Christmas for you.South Africa is not Europe or America. It will never be Europe or America. I mean, we sometimes don’t even have electricity! Just dunk an Ouma rusk and settle into it. Most people in hospitality in this country wake up every day wondering what madness they’ll encounter, from water rationing – through to petrol trucks that didn’t make it to their town that week. South Africans encounter hurdles daily that foreigners from first world countries probably can’t fathom, which I think plays a huge role in what makes us such unique people.
Nature can be loud, bold and plentiful, that’s why you’re here. Enjoy the wild ocean, the wildlife, noisy insects and singing birds and know that sometimes, they’ll make their way into your accommodation. It’s about as much the hotel’s fault as rainy weather…
On that subject; rain, wind, storms, sun – we’ve got it in spades. Make friends with the weather here. Lord knows you’ll need to, especially in Cape Town, hence why it was once named, The Cape of Storms’ by Portuguese explorer Bartholomew Dias. It would be completely un-lekker to write a bad review of your accommodation based on weather you didn’t like when we promise you that not even a South African with powerful juju can control it.
Honour your restaurant reservations, without exception. Not showing up for a booking for 6 is an earth-
shattering event to a small restaurant. South Africans tip their servers between 10 – 20% of their bill and
we encourage you to do the same in order to rank high on The Lekker Rating System.
I read a wonderful sign in a self-catering cottage years ago that said something along the lines of, “Clean up after yourself. These are not colonial times” and I’ve never forgotten it. Another human being will be cleaning up after your mess once you’ve checked out, so spare some thought about what you can do to make their life a little better that day. Do the dishes and be lekker.
South Africa is at the forefront of animal conservation and is streets ahead of most countries in the world in their policies and care of wild animals. In fact, most legitimate destinations with animals on their property have to adhere to a laundry list of rules that are so strict that barely an ostrich feather is allowed to be there without written permission.
The chances are that the experts and conservationists at that game reserve or animal conservation facility know what they’re doing. (This definitely does not apply to lion-cub-petting, which is something you should never, ever do!) If you’re allowed to ride elephants, hold cubs or touch any wild animals, that place is not lekker and you shouldn’t support it.
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